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About Us

President's Message

As 2024 draws to a close, it's remarkable how swiftly the year has passed. Globally, we've navigated a complex landscape of challenges, including wars, geopolitical tensions, and disruptions to global supply chains. The 'China Plus One' strategy has gained prominence, while inflation and climate change-exacerbated natural disasters have added layers of complexity.

Despite these headwinds, we've witnessed a gradual recovery from the COVID-19 pandemic. Tourism rates have rebounded, and many employees have returned to their offices. However, the pandemic has also ushered in a new era of flexible working arrangements and remote work options. Amidst this uncertainty, facility managers played a vital role in ensuring business continuity and public health. As buildings required enhanced security, sanitization, and occupancy control measures, facility managers rose to the challenge, demonstrating their value in today's fast-changing world.

This shift underscores the growing importance of facility managers in driving business resilience, employee well-being, and operational efficiency. As we look to the future, it's clear that the role of facility managers will continue to evolve, driving innovation and excellence in the built environment.

As we welcome 2025, Singapore will celebrate a significant milestone – its 60th year of independence. I'm excited to share two important announcements that will make this year even more special for SIFMA.

Firstly, we'll be celebrating SG60 and SIFMA's 5th year anniversary in August 2025, during our Facility Management Expert Summit. This will be a major celebration with numerous activities lined up, and we look forward to sharing this special moment with our members and partners. Secondly, I'm proud to announce that SIFMA is collaborating with National Volunteer & Philanthropy Centre (NVPC) to create meaningful societal impact. By aligning our efforts with purposeful and impactful initiatives, we aim to inspire positive change and champion sustainable practices.

Through our partnership with NVPC, we'll promote a culture of giving and social responsibility among our members. The Company of Good Recognition System will honour organisations committed to purpose, showcasing their efforts to inspire others to do good and grow together.

We invite all our FM companies to join us in this effort to create a better society. Together, we can make a meaningful difference.

As we step into 2025, I wish you all a year filled with hope, optimism, and success. May we face the future with confidence, resilience, and a commitment to creating a brighter tomorrow.

 Blessed New Year! 

Our Vision 
To serve as the sole resource center and be the voice of the facility management sector.
Our Mission
To create more awareness, promote technology adoption and develop and advance facility management as a recognized profession. 

Our Core Values

Collaboration 

We believe that working together toward a common goal is essential to the success of the association.

Communication

We encourage open and frequent dialogue among SIFMA staff and the facility management community focused on active listening and earnest response.

Conscientiousness

SIFMA staff members are not only guided by the strategy and values, but are also guided by their own conscience and adhere to a disciplined set of personal principles.

Excellence

We recognize the importance of excellence in ourselves and to the association. We develop and deliver information, products and services to standards of the highest quality.

Innovation

We encourage innovation to improve all the ways in which the association pursues its mission.

Integrity

We uphold honesty, ethical practices and environmental responsibility in our involvement with staff, facility management practitioners, business partners, and facility and industry issues.

Knowledge Sharing

We encourage knowledge sharing as a result of our belief that all of us are smarter and more productive than any one of us.

Leadership

We inspire each other to achieve and grow through a shared vision and passion to excel.

Professional Development

We support the development of our people, association and profession through positive relationships, dynamic synergies and innovative growth opportunities.

Recognition

We recognize and celebrate the accomplishments of our people, the association’s greatest asset.

Stewardship

We understand that we are stewards of the facility management profession and the resources entrusted to the association by its members.

Overview

The Association was formerly known as the International Facility Management Association (Singapore Chapter) registered with the Registry of Societies, Singapore on 1 August 2001. It served to represent facility management professionals, look after their interests, promote and develop facility management (FM) as a fulfilling and rewarding career.
 
In February 2018, the Building and Construction Authority (BCA) was tasked to spearhead efforts in transforming the FM sector under the Real Estate Industry Transformation Map (RE-ITM). In support of BCA’s efforts to uplift the FM sector, the Association was renamed as Singapore International Facility Management Association (SIFMA) and amended its constitution to accept corporate memberships. This enabled the Association to better represent the FM sector and serve the industry by amassing more support from both the FM professionals and FM companies.

With the expanded membership strength, SIFMA aims to create more awareness, promote technology adoption and develop and advance FM as a recognised profession; and truly represent and be the voice of the FM industry in Singapore.

In 2019, SIFMA in partnership with the Agency for Science, Technology and Research (A*STAR) launched the Consortium Operation & Technology Roadmap (COTR) as part of the effort to enable a future-ready FM sector. The COTR comprises more than 50 technology solutions charted to improve service delivery for FM. A key outcome of the COTR is the development and adoption of advanced technology solutions, which enable integrated and data-driven predictive services. This roadmap was developed with the support from BCA, Infocomm Media Development Authority (IMDA) and Enterprise Singapore (ESG).

SIFMA works closely with the BCA and industry partners on the localisation of accreditation schemes for the FM sector in Singapore, aligning it to the ITM. SIFMA also conducts webinars, targeted career fairs, training courses, industrial visits, and works on several FM-related collaborations with relevant stakeholders, including industry partners and government agencies.

Mr Tony Khoo
Immediate Past President
tony-khoo

Code of Ethics

This Code of Ethics sets out the expected standards of professional conduct, integrity and ethical behaviour for members, volunteer leaders and accredited FM professionals associated with IFMA & SIFMA.

1. Description

Statements concerning behaviours, perceptions and actions of all members relating to ethical compliance while acting within IFMA & SIFMA. This document serves as a guideline and does not represent the entire breadth of ethical conduct.

2. Purpose

To establish clear expectations for ethical conduct, foster trust, and promote mutual respect within the facility management profession.

3. Scope

  1. Applies to volunteer leaders and members acting on behalf of IFMA & SIFMA.
  2. Members should also comply with their employer's ethical standards.
  3. Works together with the IFMA Standards of Business Conduct.
  4. Member expulsion requires approval by the relevant Board of Directors.
  5. Members should seek clarification whenever uncertain.

4. Confidentiality

  1. Maintain confidentiality of Association business and member information.
  2. Share professional knowledge within appropriate confidentiality limits.
  3. Maintain professionalism in all Association relationships and use of member resources.

5. Conflicts of Interest

Promptly disclose any known conflict of interest and take reasonable steps to resolve it.

6. Compliance with Laws

  1. Comply with all applicable civil and criminal laws.
  2. Do not engage in unlawful discrimination.

7. Responsibility to the Profession

  1. Support the Constitution, Bylaws and strategic objectives.
  2. Do not misrepresent qualifications, credentials or experience.
  3. Treat fellow members respectfully and protect professional reputation.
  4. Use membership for professional development rather than personal gain.

8. Protection of Assets

Those responsible for Association assets shall preserve their value, integrity and proper use.

9. Fair Dealing

  1. Deal fairly with members, competitors, vendors and employees.
  2. Observe policies restricting commercial activities at Association events.

10. Reporting Illegal or Unethical Behaviour

  1. Members should report conduct contrary to this Code.
  2. The Association shall enforce this Code in accordance with Board-approved procedures.

11. Accredited FMI & FMC Behaviour

This section applies specifically to Accredited FM Individuals (FMI) and FM Companies (FMC) under the SIFMA Accreditation Scheme.

11.1 Professional Competence

  • Uphold the dignity and reputation of the profession.
  • Comply with applicable laws.
  • Avoid unlawful discrimination.
  • Exercise professional care, skill and judgement.
  • Remain objective and free from conflicts of interest.
  • Use accreditation for professional development.
  • Exercise due diligence in complying with legislation.

11.2 Conduct and Integrity

11.2.1 Fellow Professionals

  • Do not unfairly damage another professional's reputation.
  • Do not obstruct another professional's business.
  • Do not knowingly interfere with another professional's appointment.

11.2.2 Public and the Media

  • Public communications must not diminish confidence in the profession.
  • Information must be accurate, truthful and verifiable.
  • Claims of expertise should be supported by qualifications and experience.
  • Maintain client confidentiality.
  • Avoid unfair comparisons with competitors.
  • Comment publicly only when adequately informed.

11.2.3 Clients and Employers

  • Act with complete fidelity to employers and clients.
  • Avoid unauthorised remuneration or commissions.
  • Disclose financial interests where required.
  • Avoid conflicts of interest.
  • Protect confidential information.
  • Provide independent professional judgement.
  • Do not improperly solicit employment.

11.3 Complaints and Disciplinary Procedure

Complaints concerning alleged breaches of this Code shall be investigated by the Association and relevant Accreditation Disciplinary Committee.

Possible Outcomes

  • Written reprimand.
  • Written undertaking to cease the conduct.
  • Revocation of accreditation.

Appeals

Accredited FMI & FMC may appeal decisions in writing to the Accreditation Appeal Committee within one month.

 

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