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Facilities Management (FM) Performance Appraisal Framework for FM Companies
The FM01 Workhead for FMCs providing Integrated Facilities Management (IFM) and / or Managing Agent (MA) services for the public sector was introduced under BCA’s Contractors Registration System (CRS) for new tenders called on and after 1 April 2020.
To provide a Whole of Government (WOG) performance appraisal database to collect past project performance of FMCs, the Procurement Taskforce under the tripartite FMIC has developed the FM performance appraisal framework to place stronger emphasis on quality and to assess the performance of FMCs.
FMCs will be assessed regularly throughout the contract lifecycle and upon the completion of contract. This will provide a quality feedback loop on their performance, allow GPEs to better distinguish good performers and raise standards of the FM industry.
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